Complaints Questions Problems – How to submit them to us.

Complaints, Issues, Problems, etc.

PLEASE PLEASE PLEASE…..if you want your problem/question/complaint answered, PLEASE do one of the following:

A) send an email to investorhelp@capellamtg.com (do not send an email to Sherry, she has hundreds of basic questions coming in from investors every day, and using the new email address will send your request to our Investor Queue, where there are 6 people trained on how to find the answer for you, and this way I can track the number of inquiries that get answered and the number that do not, and how quickly we answer them. ), or

B) fill out a “Servicing Request Form” (found on the InvestTrustDeeds.com website. )